Sales, Marketing and Customer Growth
Recruitment, HR Consulting and Workforce Strategy for the teams that win and keep your customers.
Sales, Marketing and Customer Growth
Recruitment, HR Consulting and Workforce Strategy for the teams that win and keep your customers.
Sales, Marketing and Customer Growth
Recruitment, HR Consulting and Workforce Strategy for the teams that win and keep your customers.
The hiring problem in sales and marketing
Sales is the function where a bad hire is most visible and most expensive, and also the one where the CV tells you least. Every candidate has hit target. Far fewer can tell you what the territory looked like when they inherited it, how much of the number came from renewals, or what they built that outlasted them.
Marketing has the opposite problem. The discipline has fragmented into specialisms faster than job titles have kept up, so a single Marketing Manager brief often describes four different people: a brand thinker, a performance marketer, a content producer and someone who can run a CRM. The search fails not because the market is short, but because the role as written does not exist.
Ecommerce and customer growth roles sit across marketing, operations and technology, and report into a different function in almost every business. Title alone tells you very little, which makes benchmarking difficult and candidates hard to compare.
Then there is the thing that quietly decides most sales searches. Candidates compare realistic total earnings, not base salary. If the commission structure is complicated, back ended or recently changed, that will shape who accepts long before culture or career progression get a say.
Where we help
Assessment that goes past the target
Structured questioning on territory inheritance, deal origination and renewal mix, so you can tell what a candidate actually built.
Briefs that describe one person
Working through a marketing brief before the search starts to establish which of the four jobs inside it matters most.
Commission and package structuring
A view on how your offer will read to the market, and what it will cost you in acceptance rates if it is unusual.
Building a first sales function
For founder-led businesses making the shift from the owner selling to someone else selling, which is a different hire from an experienced closer.
High turnover functions
Outsourced Talent Acquisition for teams where recruitment is continuous rather than occasional.
Roles we recruit in Sales, Marketing and Customer Growth
Sales
Business development, account management, sales management and sales leadership.
Marketing
Marketing coordinators, specialists, managers and heads of marketing.
Communications and brand
Internal and external communications, public relations, and brand management.
Ecommerce
Ecommerce managers, trading and digital merchandising.
Customer growth
Customer success, retention and account growth.
When to talk to us
- You have hired salespeople who interviewed brilliantly and did not deliver
- A marketing role has been open for months and the shortlist never quite covers everything the brief asked for
- You are hiring the first salesperson who is not the founder
- Turnover in the sales team has become the normal state rather than an exception
- You want an outside view on whether your commission structure is helping or hurting your hiring
More than recruitment
Sales and marketing teams tend to have the highest turnover in a business, which makes the underlying problem a retention problem as often as a hiring one. HR Consulting can look at why people are leaving, and Leadership and Performance works with sales leaders who were promoted for selling well and have never been taught to lead.
Backed by Prosperity Advisers Group
We are backed by Prosperity’s directors and specialists across accounting, tax, advisory, audit, wealth, lending, payroll and salary packaging. That is what lets a conversation about a hire move into a conversation about structure, cost or succession without changing provider.
Talk to us about your next hire
Dominic Roberts
Director, Prosperity People Solutions